Everything your rentals need, run by an AI that works like a colleague
Channel manager, guest messaging, online check-in, smart locks, pricing, payments and paperwork in one platform. Steer it from the dashboard or with a WhatsApp voice note, and it does the work for real: messages reach guests, prices change on the channels, payment links collect money.
Describe an automation in one sentence, the assistant builds it
Tell the assistant what should happen and when, in the dashboard or on WhatsApp. It picks the trigger, the listings, the recipient and the channel, shows you exactly what it is about to schedule, and creates the task only after your OK.
- ▸No form and no rules engine: one sentence in your own words, even a voice note
- ▸Timings like “the morning of check-out” become the right trigger, across several listings at once
- ▸If a WhatsApp message could be blocked by the 24-hour window, it offers to attach an approved template
- ▸“Move that reminder to 3 days before” edits the existing task instead of adding a duplicate
Try asking:
An AI that works like a colleague
It answers guests, learns your rules, takes orders by voice and runs your routines, exactly as freely as you allow.
Every guest answered in seconds, on the channel they wrote from
Airbnb, Booking.com and WhatsApp conversations land in one inbox, attached to their booking. The AI replies in the guest’s language, using the booking details and your rules. You decide how freely it acts: on autopilot it sends by itself, otherwise it prepares a draft for your OK.
- Autopilot per conversation and per listing, with a five-step confidence slider
- Choose topic by topic what it may send alone: check-in, parking, amenities…
- Maintenance, safety and complaints are off by default: a human always presses send
- When it doesn’t know an answer, it asks you on WhatsApp instead of making one up
Anna K. · Booking.comIt learns from the chats you have already written
Import your Airbnb and WhatsApp history and Alberga distils it into a rulebook for each listing: door codes, check-in rules, the answers you have given a hundred times. The assistant reads it before every reply, so it answers the way you would from day one.
- Airbnb history comes in with the connection; WhatsApp chats through a read-only QR link
- Rules grouped by topic, each backed by the real conversations it came from
- Every night it reads the new chats and proposes changes, never rewriting a rule without you
- Teach it directly: “Remember: from October, checkout is at 10”
One voice note, several things done
Talk to your assistant on WhatsApp the way you would brief a colleague. It untangles the requests, does the work in Alberga and reports back: payment links really collect money, messages really reach guests and staff, prices really change on the channels.
- Messages guests and staff on your behalf, then relays their answers to you
- Payment links, extras, invoices, prices and staff to-dos from a single sentence
- Answers from your real data: arrivals, payments, documents, earnings
- Anything delicate is shown to you first and waits for a quick “yes”
Routines that run on every booking
A task tells the AI what to do and when: send the check-in instructions the day before arrival, notify the cleaner after check-out, ask for a review. It fires on its own for every future booking, and you can follow every run on a board.
- Triggers before or after booking, check-in or check-out, on a schedule, or by hand
- Guests reached on WhatsApp or in the Airbnb and Booking.com chat, staff on WhatsApp
- Narrowed by listing, booking channel or your own booking fields
- When it needs someone’s reply, the run waits instead of acting blindly
Guests in, paperwork done
Online check-in, identity checks and keys that only work for the stay, without meeting anyone at the door.
Guest details collected before arrival, without chasing
Every booking gets a personal check-in link. Guests fill in their details and photograph their ID from their phone; automated messages send the link and remind only those who haven’t finished. Where the law requires it, the data goes straight to the authorities.
- Choose field by field what the main guest and the other guests must provide
- ID upload, front only or both sides
- Typos fixed by you, without bothering the guest again
- In Italy, police registration and tourism statistics are sent the moment the form is complete
The keys arrive only when the guest is cleared
Once the form is in, the same link becomes the guest’s welcome page: address, instructions in their language with photos, door codes and “Open” buttons for connected locks and intercoms. Doors can also require a selfie at the entrance, matched to the ID photo.
- Codes that work only for the stay, created on the lock for every booking
- Codes and open buttons appear hours before check-in and disappear after check-out
- QR code at the door, selfie with a liveness check, every attempt logged on the booking
- Works with Nuki, Ring, Yale, Igloohome, TTLock and 20+ other brands
Earn more from every night
Prices that follow demand, a booking site without channel commission, and extras guests pay for in two taps.
Prices that follow demand, inside your limits
Every night Alberga reprices the year ahead from your base price, the expected occupancy of your city, weekends, public holidays and local events, then writes the prices to your channels. It never goes below your minimum or above your maximum.
- Concerts, trade fairs and festivals in your city lift the nights they fill
- Last-minute and far-out rules, occupancy-based adjustments, minimum stays
- Short gaps between bookings get a lower minimum stay so they can still sell
- Price a night by hand and it is locked: the automation leaves it alone
Your own booking site, paid straight to you
Every listing can have its own booking page on your web address, synced with the same calendar as Airbnb and Booking.com. Guests pay by card through your Stripe account, and extras like a late checkout or an airport transfer are charged with tracked payment links.
- A booking page for each listing, with your photos and pricing rules
- Payments go to your Stripe account: Alberga never touches your money
- Extras added to the booking, with a payment link that marks itself paid
- Every charge, fee and refund on the Transactions page
Paid with Stripe · no channel commission
The back office, handled
Invoices, numbers and team access, in the same place as your bookings.
Invoices and numbers that build themselves
Invoices and receipts are drafted from the booking: guest, dates, amounts and extras are already there. The Finance page knows every booking’s commissions, fees and taxes, and lets you add your own formulas, charts and saved reports.
- Always a draft first, transmitted only when you say so
- In Italy, e-invoices and receipts are filed with the tax authorities
- Your own variables, like the real net payout after commission and cleaning
- Owner statements and reports exported as CSV or PDF
Everyone sees exactly what they need
Invite co-hosts and field staff with the right access level, and give the assistant your roster of cleaners, managers and handymen. Cleaners can work entirely from WhatsApp: jobs, reminders and confirmations all arrive there.
- Owner, Manager and Operator levels, per property
- Operators see their tasks, not money, guest data or documents
- A roster per listing: “ask the cleaner” always reaches the right person
- Real to-dos your staff mark as done, not chat messages that scroll away
How it all works together
A guest books on any channel
Airbnb, Booking.com, Expedia, Vrbo or your own site: the reservation lands in Alberga, the nights close on every other channel, and your automations start.
The AI takes the conversation
Confirmation, check-in link, questions at 2 am, problems to solve: the assistant replies in the guest’s language on the channel they used, and asks you when it isn’t sure.
Operations run themselves
Documents collected and filed, door codes issued for the stay, the cleaner notified at check-out, the invoice drafted, the review requested at the right moment.
See it on your own listings
Start with the free Starter plan, or try Advanced and Pro free for 15 days.
Ready to get started?
Book a free call with our team and discover how Alberga can simplify your property management.
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